Services
Services: from analysis to support
We start with your processes and tasks. We agree on the solution and the scope of implementation, configure the system, prepare the data migration and train your users. After go-live we help with everyday questions and plan further improvements.
How we work
From your business needs to everyday work in the system
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Process and requirements analysis
We review how you work today, define the requirements and agree on priorities, implementation phases and each party's responsibilities.
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System implementation
We configure the solution and prepare the data migration. Together with your team we test the processes and plan go-live.
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Customisations and integrations
We develop agreed extensions and data exchange with other systems to reduce manual work.
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Testing and training
We test the solution against the agreed requirements. We train users for their everyday tasks and help with acceptance testing.
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Support and maintenance
We help with usage questions, fixing errors and assessing changes. The scope, availability and terms of the service are set out in the support agreement.
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Upgrades and development
We assess new features and the compatibility of existing customisations. We plan the upgrade, testing and further improvements.
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Implementation and development
Planning a new system or developing your current one?
Tell us what you want to improve. We will help you assess the options and agree on the next step.
Book a consultation -
After go-live
Support when you need it
Already a customer? Submit usage or technical questions in the customer support portal.
Submit a support request
